Shipping and Returns

We pride ourselves in customer friendly shipping and return policies that treat you like you're family.

Our Shipping Policy (You're Going to Love it)

Standard Shipping is free on all orders! You'll have the option to pay for upgraded Expedited Shipping at checkout.

We ship all orders within 1 business day. Standard Shipping takes 3-6 days to domestic addresses, while Expedited Shipping takes 2-3 days.

Unfortunately we've had to pause international shipping. Too many of our international packages have been getting lost by their carrier, and we are looking into new options. It's important that we get your order to you quickly and reliably, and we've made the tough decision to put a hold on international shipping until we can find a reliable solution.

Our Return Policy

We're committed to selling products that our customers use and love. If for any reason you're not completely thrilled with your purchase, you're welcome to send it back to us for a complete refund.

Any Questions? We're Here to Help

If you have any questions, we'd love to hear from you. You can reach our friendly San Diego based customer service team at team@nextrino.com.